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At Below Retail 4 U, we are dedicated to providing you with high-quality products and exceptional customer service. However, we understand that there may be circumstances where you need to request a refund. Please read our refund policy carefully to understand the terms and conditions.
1. Refund Eligibility
You are eligible for a refund under the following conditions:
2. Refund Process
To request a refund, please follow these steps:
a. Contact our customer support team at Sales@BelowRetail4U.com / 423-470-9995 to initiate the refund process.
b. Provide your order number and a detailed explanation of why you are requesting a refund. We may request additional information or documentation to process your refund efficiently.
3. Refund Timeline
Refunds will be processed as quickly as possible, but please note that the exact timeline may vary depending on your financial institution. Refunds typically take between 1 to 7 calendar days to appear in your account.
4. Refund Method
Refunds will be issued to the original payment method used for the purchase. If this is not possible for any reason, we will work with you to find an alternative refund method.
5. Exceptions
a. Apple Products: For Apple products purchased from Below Retail 4 U, we offer an additional 1-year Apple Care coverage, and refunds for Apple product issues should be directed to Below Retail 4 U's customer support.
b. Lost Packages: In the rare event that a package is lost during transit, we take full responsibility and will promptly replace the order or issue a refund.
6. Warranty
All products sold by Below Retail 4 U come with a lifetime warranty, ensuring their quality and durability. For Apple products, the additional 1-year Apple Care coverage applies.
7. Contact Us
If you have any questions or require clarification regarding our refund and warranty policies, please feel free to reach out to our customer support team at Sales@BelowRetail4U.com / 423-470-9995 .
We appreciate your trust in Below Retail 4 U and are committed to providing you with a satisfying shopping experience.
Copyright © 2021 Below Retail 4 U - All Rights Reserved.
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